Speakblend is a social language learning platform (hereinafter referred to as "we" or "our"). We place the highest priority on safeguarding your privacy and personal data, and are committed to protecting your information at all times. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our services.

Before using Speakblend, please carefully review this Privacy Policy. If you do not read and accept all terms within this agreement, please discontinue using Speakblend immediately. By checking or clicking the "Agree and continue" button, you acknowledge that you have fully understood and accepted this Privacy Policy.

Part One: Definitions

User: refers to individuals or organizations that register, log in, use, browse, or obtain services under this policy (hereinafter referred to as "you" or "user").

Personal information: includes all information recorded electronically or through other methods that can identify a specific person when used alone or combined with other information, or that reflects the activities of a specific individual.

Part Two: Contents

This privacy policy will help you understand:

1. Information We Collect

2. Information Storage

3. Information Security

4. How We Use Information

5. Disclosure to Third Parties

6. Children's Information Policy

7. Contact Us

1. Information We Collect

(1) Account Registration

When you register for Speakblend, we collect your device's MAC address and unique device identification code to identify you as a Speakblend user. If you log in using Google, Apple ID, Facebook, Gmail, or other social platforms, we collect your unique identifier, avatar, and nickname from these services to synchronize your data and enable multi-device login. After registering with a third-party account, it will be linked to your Speakblend account, but you can choose to unbind it in [Settings→Account→Binding Info].

When creating your Speakblend profile, we collect: email address, gender, age, nationality, native language, and languages you're learning. This information enhances your service experience and improves our language matching algorithms.

We collect your mobile phone number to verify your identity. Mobile phone numbers constitute sensitive information, and we collect them to comply with relevant legal requirements for online identity verification. Declining to provide a phone number may affect certain features of your Speakblend experience.

(2) Network and Operational Security

To protect your account and ensure system security, our servers automatically record information sent by your device ("log data"). This includes device-related information (mobile operator, device model, operating system version, client version, device identifiers, and hardware/software characteristics) and location-related data (IP address, GPS location, WLAN access points, Bluetooth, and base station sensor information).

(3) Camera Functionality

After enabling camera permissions, you can take photos or videos, upload, share, and use related features. We only access your camera when you actively engage with these functions in the app.

(4) Microphone Functionality

You can use the microphone for voice communication by enabling microphone permissions. We only access your microphone when you actively initiate voice features in the app.

(5) Geographic Location Information

With your consent, we record your geographic location to optimize language partner matching in your region. Geographic location is sensitive information, and refusing to provide it will not affect core app functionality. You can adjust location permissions anytime in your device settings.

(6) Storage Permissions

When uploading profile pictures or sharing media content, we need access to your device storage/gallery. Refusing these permissions will limit media sharing capabilities but will not affect other Speakblend functions.

(7) Calendar Functionality

When using Speakblend Events to create or join language exchange activities, we request calendar permissions to send reminders. We will not access or modify calendar content unrelated to language learning events.

(8) Other Circumstances

According to relevant laws, regulations, and national standards, we may collect and use your personal information without prior authorization in the following situations:

- When directly related to national security or defense security

- When connected to public safety, public health, or major public interests

- When linked to criminal investigation, prosecution, trial, or judgment enforcement

- When necessary to protect your or others' vital interests (life, property, reputation) but consent is difficult to obtain

- When you have already made the information publicly available

- When collecting information from legally published sources like news reports or government disclosures

- When necessary for contract execution based on your request

- When required for maintaining service stability, such as resolving technical issues

- When conducting statistical or academic research in the public interest (with results anonymized)

- In other circumstances stipulated by laws and regulations

2. Information Storage

(1) Storage Methods and Duration

We store your information securely through local storage (app caching), databases, and server logs.

We only retain your personal information for the time necessary to fulfill our service purposes or as required by law. You can delete your activity history and personal information at any time. When you request deletion of personal information, we will immediately remove the corresponding data.

(2) Information Management and Retention

Legal obligations: We retain information when legally required, to enforce our Terms of Service, or to protect rights, property, and users.

Operational needs: We don't store your messages on our servers except when necessary for delivery (encrypted and for up to 30 days if not immediately delivered). Your public information (profile and posts) remains until you delete your account, after which all data is deleted or anonymized.

(3) International Data Transfers

Speakblend operates globally, which may involve transferring data across international borders. Such transfers comply with applicable laws and are conducted securely. You can request information about your data transfers at any time.

(4) Personal Information Retention Period

Speakblend obtains user consent for personal information retention periods at registration:

- Mobile phone number: Up to 1 year from registration/modification/deletion request

In compliance with relevant laws including consumer protection regulations, Speakblend stores certain information for specified periods:

- Records of contract or subscription withdrawal: 5 years

- Records of payment and service supply: 5 years

- Records of user complaints or dispute settlement: 5 years

- Login information: 6 months

Information that has fulfilled its collection purpose is securely destroyed. Speakblend also separately manages or deletes personal information of users inactive for at least one year.

3. Information Security

(1) Data Protection Measures

We implement comprehensive technical and organizational safeguards to protect your data against unauthorized access, modification, distribution, or loss.

To secure data transmission against third-party access, we employ industry-standard encryption protocols including SSL and TLS encryption.

(2) Video and Audio Communications

We do not monitor, record, or broadcast video or audio conversations at any time. However, we cannot prevent other users from recording or sharing conversations without permission. We recommend exercising caution when sharing personal information during video or audio communications.

(3) Security Incident Response

In case of data breaches or other security incidents, we will activate emergency protocols to contain the situation. We will promptly inform you about the incident and our remedial measures via push notifications, emails, or other appropriate channels. If individual notifications are impractical, we will issue public warnings through announcements.

(4) Managing Your Information

You can access and modify your personal information through [Me→Settings→Account].

You can manage user connections through [Me→Following].

You can access and delete conversations through [Talks→Message].

If you find errors in your information, you can request corrections.

You can disable app permissions (notifications, photos, camera, microphone) through your device settings.

You can delete your account by following this path: [Me→Settings→Account→Delete Account]. After account deletion, your information will be removed within 1 business day.

4. How We Use Information

We strictly adhere to laws, regulations, and user agreements, using collected information as described in this privacy policy to enhance your experience:

- We analyze demographic information to improve our language matching and service quality

- We send important notifications about service changes, policy updates, or account-related matters

- We do not treat log data as personal information unless combined with identifying information

- Public user information includes name, age, profile picture, current city, and time zone, but never exact location or email address

- Device information and logs help us maintain service quality and security, and are anonymized when used in combination with personal information

5. Disclosure to Third Parties

(1) Principles

Your personal information is governed by Speakblend's privacy policies and is only used to provide or improve our services and advertising. We will not share your information with third parties for their marketing purposes.

Third-party services accessed through Speakblend are subject to their own terms and privacy policies (not this "Speakblend Privacy Policy").

We share information only for legitimate, necessary, and specific purposes. Third-party service providers must fulfill confidentiality obligations and implement appropriate security measures.

Analytical information is collected and used in aggregated form that cannot identify individual users.

(2) Third-party SDK Integration

Speakblend integrates various third-party SDKs for specific functionalities. These SDKs may collect certain information as detailed below:

[Note: The specific SDKs integrated with Speakblend would be listed here with their data collection practices and privacy policy links]

For personalized advertising, we may share anonymized and personal information (such as interests, age, and device types) with our advertising partners.

To deliver relevant advertising, we collect information about app and website activity (clicked ads, viewed screens, etc.) to provide interest-based advertising.

Cookies may be stored on your device for this purpose. You can opt out of personalized advertising in your device settings or by disabling ad identifiers.

We use your device information, IP address, and location data to show relevant ads. This information is anonymized to protect your identity. You can disable personalized ads in [Settings - Privacy - Personalized Ads], though this will reduce ad relevance.

You can edit, hide, or delete personal data in [Me→Settings→Privacy]. You can also request account deletion or information changes via customer support (support@Speakblend.com).

6. Children's Information Policy

Children under 12 are not permitted to use Speakblend. Users in the European Economic Area (EEA) must be of legal age to provide consent in their country or have verifiable parental consent. If you are a parent and discover your child is using Speakblend without authorization, please contact support@Speakblend.com.

For users under 14, the child's legal representative has the right to view and modify the child's personal information and revoke consent for data collection.

We recommend that minors obtain parental or guardian consent before participating in online activities. We protect minors' information in accordance with relevant laws and regulations.

7. Contact Us

Speakblend is developed by a global team committed to protecting users' personal information under national data protection standards. For questions or concerns about our privacy policy or data handling, please contact us:

Company Name: Speakblend TECHNOLOGIES

Contact email: info@speakblend.com

You can also contact our data protection officer at: privacy@Speakblend.com

Publication date: 2025.3.16

We reserve the right to modify this privacy policy and may revise it periodically.

If you disagree with any revised terms, you should stop using Speakblend immediately. Continued use of Speakblend after policy updates constitutes acceptance of the modifications.